Restore old purchase

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Android

TheNativeJim

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21/05/2022
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7
Location
North Dakota
Hi. I havet been around for the last 3 years but I know I purchased the app on the Google account I have now. When I click restore lice se it says it will take a few minutes and nothing happens. How can better go about this? Thank you.
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Those are the receipts
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I have another receipt but idk if I should post it because it has order number
 
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VDX_360

Staff member
Moderator
Joined
20/01/2017
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4,409
Short Answer: The entire purchase process is handled by Google, not the Developer. This appears to be a Google Purchase issue.

A quick Google search will find several pages with trouble shooting.

If you are getting an error code, that might help narrow down the exact problem.

 

DavidBVal

Developer
Staff member
Administrator
Joined
28/02/2015
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6,441
Hello, don't worry, these things eventually have an explanation.

Continued on private messages and locked topic, since these issues require the exchange of email address and order numbers.
 
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