Just paid for game

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Bekon

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I just bought the game on free version... And now I can't download it...
 

VDX_360

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Oh... That's not good. Let's knock out the basic questions while we wait for @DavidBVal , The Developer, wake up (depending on where you are in the world, it's the middle of the night right now).
1) Platform? (phone, PC, etc)
2) Where did you buy it from (Steam, Apple store, guy from an alley).
3) What's the exact error message popping up?
 

Bekon

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Play store... No message... Only paid version on store... Malaga
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Android
 

VDX_360

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For clarity, you mean the Google Play store?

For clarity, you downloaded the free version, than paid for the full version, but the full version won't download?

Does the payment show up on your Google Play history (My App section?), does the payment show up on your bank / credit card / etc? Just verify the payment went through?
 

Bekon

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Yes its in the feed... says full license
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I had it before on the other phone...
 

VDX_360

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Google Play might not realize you're on a new device. There's a fairly common problem with Google Play not updating to a new device. You may have to go into your Google Play settings to update the info -- often by clearning out the info or manually telling Google Play it's a new device. Google Play FAQs would be the best place to find exact steps on how to do that.
 

DavidBVal

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Hello, don't worry, licenses are for life and will be activated (As long as you remain in the same platform, that is, android phone in this case).

Email me at [email protected] with somed etails about your device. Also send me a screenshot of the purchase displayed at Redirecting...

Regards,
 

Bekon

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How long this can take?
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How long it takes?
 

VDX_360

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Did you email the stuff to David per the message above?

Depends on the cause. So.... up in the air.

If the issue is with Google Play, it could be a bit to try to fix it.

Best guess, and this is a guess, the issue stems from Google Play not properly noting the new device. Again, that's just a guess.
 

DavidBVal

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Your email was in Spam folder. I just replied, locking thread.
 
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