HELP !

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Franz

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Please help me !
My game does not load and gets stuck on the loading screen no command works simply the game crashes on this screen.
The problem occurred after I leave and save the game after the last update of the test version ' Beta'
 

DavidBVal

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Do you get a "report" button when it crashes? if so please click it.

I just received a report, with no message, from a Nexus 5, was it you?

If so, I am already fixing the bug and will upload a new update quickly. If not, let me know.

don't worry, you won't lose your data or anything.
 

DavidBVal

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Just uploaded a new update that solves the issue (assuming you're the person on a nexus 5 that just sent a couple reports). It will take a couple hours to reach you.
 

Franz

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The report button for some reason does not appear or not is enabled.

I took a screen shot more can not send because it is larger than the size limit kb
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DavidBVal

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although, if it's just a message saying "has stopped and must close" then no need to send it.
 

Franz

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Not find the button to report'm posting a picture of my saved game with the warrior is carrying more my second game except with the clerico this totally caught the clerico the my best this lv 14 can not perdelo.

Unfortunately it was not me who sent the nexus of the report 5.

I hope the photo help on something.
 

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DavidBVal

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too small to see anything, and sorry I don't understand.

please do this, from Continue Game > Backup > export your saved games. Then email me the file EK.bak

don't worry, you're not going to lose anything...

EDIT: veo que tienes el juego en español, podemos hablar español si quieres.
 

Franz

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David se dio cuenta de algo importante, haciendo clic en el nombre de mi personaje abre la pantalla de juego guardado y simplemente nada funciona.

Sin embargo, si hago clic en la carpeta de color amarillo junto a él carga el juego con éxito.

Mejora de la calidad de las fotos que pienso ahora de ver.
(Lo siento mi Inglés y mi worst'm pessimo español sigue utilizando un traductor porque sólo hablo portugués y español y leído más pequeña Inglés)
 

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DavidBVal

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Comprendido, ya sé cuál es el problema, voy a arreglarlo. Pero no es un crash por eso estaba perdido. No hace falta enviar nada más.
 
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