Game shuting off

DamVob

Translator
Joined
06/05/2016
Messages
45
Just warning that in my Asus Selfie the game eventually shuts off with no reason, maybe some instability is causing this.
 

DavidBVal

Developer
Staff member
Administrator
Joined
28/02/2015
Messages
7,466
Hello,

-Game version?

-Has happened since you started playing, or all of a sudden?

-please try to restart your device.

Moved to support.
 

RubyDoomsday

New Member
Joined
29/11/2016
Messages
1
I have the same issue as well. It happens randomly and frequently. I sent an email to support, but thought I would check here for some common link that would help me fix it. I am using an LG VK700 android tablet. My husband has a slightly newer tablet and does not experience this issue.
I love the game! Hope Icon get it to work properly.

I think the game version is Beta 0.8.967 and I have had the problem since I started playing.
 

DavidBVal

Developer
Staff member
Administrator
Joined
28/02/2015
Messages
7,466
I have had similar reports from other LG tablet users, not from most but at least several reported this. There must be some obscure incompatibility with one of the libraries I am using and LG drivers, because the game is very stable for everyone else.

If you see a crash, do you get a "report" button? If so please click it and type in your forum name so I can recognize the issue.

I will look into this problem but in the short term, all I can offer you is a money refund, I am sorry. Please email [email protected] with your order number.
 

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