Cloud save data missing

bc23

New Member
Joined
02/05/2016
Messages
6
Had saved to cloud long ago on an older device, then recently installed on new device & tried to import cloud save but got error 9.
Went into google to download the data but there is no save data for EK. Found saves for other games tho.

Very disappointed, because I've played 2 runs with 3 characters before, until the game couldn't progress any further. Then now its all gone. Too tired to try again.
 

DavidBVal

Developer
Staff member
Administrator
Joined
28/02/2015
Messages
5,990
If data was saved without errors (and remember you need to tap that "save to cloud button"), then I doubt it got deleted from Google cloud. Maybe you used a different account, or a different Google Play Gamer ID?

In the unlikely case that google lost the cloud data, unfortunately there's nothing we can do. EK itself never erases your saved game, it can overwrite it when you hit "save" but never just delete it.
 

Top