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 Post subject: Restore purchase
PostPosted: Fri Sep 23, 2016 12:49 pm 
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I managed to move my characters on another device through Cloud Export but I don't have "Full License" activated. I tried to restore the previous purchased license and it does not work. It tells me to wait few minutes but nothing happens this way.

Regards!


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 Post subject: Re: Restore purchase
PostPosted: Fri Sep 23, 2016 12:57 pm 
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Don't worry, it is always restored.

A few things you can try:

-If you have more than one account in your device, make sure the one showing as Active in Play Store is the one used for the purchase. In rare cases you might need to temporarily remove the other accounts.
-Try to delete your chache for Play Store and Google Play Services

If after the above & a device restart it still fails, let me know.

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 Post subject: Re: Restore purchase
PostPosted: Fri Sep 23, 2016 1:35 pm 
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Did all that and it happened!

Thank you David!


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 Post subject: Re: Restore purchase
PostPosted: Wed Oct 05, 2016 11:29 am 
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I bought android version. I have an iPhone now. Do I need to buy the game again?


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 Post subject: Re: Restore purchase
PostPosted: Wed Oct 05, 2016 11:33 am 
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caviera wrote:
I bought android version. I have an iPhone now. Do I need to buy the game again?


Yes. Sorry but Google and Apple strictly forbid any kind of activation that has been paid externally to their respective stores. You can use the cloud to move your data, at least.

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 Post subject: Re: Restore purchase
PostPosted: Sat Jan 19, 2019 3:05 am 
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Joined: Sat Jan 19, 2019 12:40 am
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Hello david can you help me restoring my purchased license? Because everytime i restoring it will say "you must sign in with the apple ID that used to purchase the app" but i already signed in the apple ID


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 Post subject: Re: Restore purchase
PostPosted: Sat Jan 19, 2019 9:38 am 
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Go to itunes and check your purchase history, does the game appear listed there?

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 Post subject: Re: Restore purchase
PostPosted: Wed Jan 23, 2019 3:27 am 
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Joined: Sat Jan 19, 2019 12:40 am
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Its ok now i transfered it already thank a lot for helping.


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