Issues Loading Bluemist River

Sambo84

New Member
Joined
21/03/2016
Messages
2
I am new to the game and am having difficulty getting to the next region in order to complete the merchant quest involving the seeds and such. As soon as I step foot into the new zone (bluemist river) my game quits and closes.
Any advice?
 

DavidBVal

Developer
Staff member
Administrator
Joined
28/02/2015
Messages
7,447
strange, no one else has reported this issue. Do you get a "report" button when you crash? try sleeping at an inn to see if it solves the issue.
 

Sambo84

New Member
Joined
21/03/2016
Messages
2
I have tried sleeping at the inn, I can travel to other locals (dungeon, mine etc. but the merchant dies before too long so I can even do the other quests)
Just now I was able to tap the 'quicksave' button fast enough before it crashed that I now load in Blueriver once I return to the game. I was hoping that this would solve the problem but now I cant load into the game at all, just shows me and my companion (the merchant) for a split second and crashes. I am not getting any 'report' options afterwards. Distinct possibility that it is a 'user interface error' (me being stupid) or my phone being stupid. I have restarted my device and cleared up some memory space but to no avail.
Any advice about my settings would be greatly appreciated.
(imma just create a new character and mosey around the first few areas for now)
really enjoy the game, its exactly what I was looking for (I used to play a lot of Diablo 1 & 2) and I accidentally paid in the 'store' section no biggy though.
thanks for the swift reply :)

**edit** sorry I meant Northern Bluemist, not Bluemist River.

signed in a bunch in a row and was able to load into Northern Bluemist, thanks for the attention, I keep posting here if I have any further issues.
 

DavidBVal

Developer
Staff member
Administrator
Joined
28/02/2015
Messages
7,447
okay, first possibility is, you are playing on a device with low RAM (less than 1Gb). If that's the case, there's little I can do. 2D isometric spritesheets eat up memory like crazy.

Assuming you have 1Gb RAM (most mobiles do). go to Continue Game > Backup and generate a backup file, then email it to me using the in-game support button. With luck, it will crash in my debugging environment and I'll be able to see what's going on.

Moving this thread to the support forum.
 

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