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 Post subject: Cloud save data missing
PostPosted: Mon Dec 02, 2019 3:28 pm 
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Joined: Mon May 02, 2016 2:12 pm
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Had saved to cloud long ago on an older device, then recently installed on new device & tried to import cloud save but got error 9.
Went into google to download the data but there is no save data for EK. Found saves for other games tho.

Very disappointed, because I've played 2 runs with 3 characters before, until the game couldn't progress any further. Then now its all gone. Too tired to try again.


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PostPosted: Mon Dec 02, 2019 3:31 pm 
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I can't help you much, but maybe you try that

https://www.exiledkingdoms.com/forum/vi ... =20#p52486

It's a way to get manually your backup from Google if it exist.


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PostPosted: Mon Dec 02, 2019 5:48 pm 
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If data was saved without errors (and remember you need to tap that "save to cloud button"), then I doubt it got deleted from Google cloud. Maybe you used a different account, or a different Google Play Gamer ID?

In the unlikely case that google lost the cloud data, unfortunately there's nothing we can do. EK itself never erases your saved game, it can overwrite it when you hit "save" but never just delete it.

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