BUG SKIN Characters

John Wick

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Joined
28/05/2018
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2
Não sei qual o motivo, mas os personagens ficam com blocos pretos no lugar da skin, depende do local, em interiores normaliza. sabe me dizer o que é isso? e como devo concertar?

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I do not know what the reason, but the characters are with black blocks instead of the skin, it depends on the place, indoors normalizes. Can you tell me what this is? and how should I arrange?
 

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p4ran0id

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Have you tried to reboot? It seems like a cache/memory problem for me.

Also, pls tell always wich device you use, it helps David

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Você tentou reiniciar? Parece um problema de cache / memória para mim.

Além disso, por favor, diga sempre qual dispositivo você usa, isso ajuda David
 

John Wick

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Joined
28/05/2018
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2
p4ran0id":v1t6lmmj said:
Have you tried to reboot? It seems like a cache/memory problem for me.

Also, pls tell always wich device you use, it helps David

Modelo Sansung Duos GT-l8552B , já reiniciei várias vezes, eu jogo tem dias e fica esse problema.



Model Sansung Duos GT-l8552B, I have restarted several times, I play has days and this problem remains.
 

DavidBVal

Developer
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This is a problem that happens to some Samsung devices with low RAM memory. Unfortunately, it's not something I can fix, my apologies. If you have purchased the game, you might contact at [email protected] with your order number for a refund.
 

VDX_360

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I had the same issue with a previous device, a Google tablet. Clearing the internet cache, resolved the issue on the short term (internet files can take up a lot of room). Removing unused apps resolved the issue long term.

Also, good user practice for all mobile devices is to double check what apps are running at any given time. Not only do background apps drain a battery, they can also siphon away available RAM. Keeping the Wiki attenna helps a little too.
 

p4ran0id

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If it's like VDX_360 said, maybe I can help you.

Which android version do you have? With 7.0 there is a dura speed option (settings > duraspeed) (1).this can help you to give priority for exiled kingdoms.

Besides that, just disable or delete unnecessary apps (settings > apps) (2)

Also clear the whole cache and try to start exiled kingdoms (settings > storage > internal storage > cached data) (3)

Maybe it helps you
(1)
Screenshot_20180703-233758.png

(2)
Screenshot_20180703-233458.png

(3)
Screenshot_20180703-234031.png
 

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